Thursday, February 17, 2005

Me vs. Dell

Looks like I have a new enemy.

Last night, my laptop goes out. Again. Since I have nothing better to do so late at night, I run a diagnostic...only to face another shutdown. I call Dell...I explain things to the tech support guy. He puts me on hold several times. He tells me to take down a dispatch number, since I might have to ship in out for repairs. I wait. And wait. And wait. And finally, I get cut off.

After a few unsuccessful attempts to call back, I get another guy, who insists on calling me "ma'am," even know he see my name is "Jason." I have a nasal voice, all right? He bugs me to the point where I tell him to give it up, that I'll call the next day. Two minutes later, he calls back. Temper tantrums are not fun to have at 3 a.m., I'll say that much.

Why tell you this? Because my bloggin' and recappin' days might be screwed in the short term. I did find a repair shop near where I live, so maybe I can get things patched up soon. In the meantime...has any of this happened to you guys with a Dell computer?

1 comment:

Anonymous said...

You should apply for credit and get a new laptop. You've been having problems with it for awhile now, right?